Allgemeine Geschäftsbedingungen

Terms and Conditions

Last updated: April 11, 2026

Welcome to Customera Studio. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

These Terms and Conditions apply to all visitors, users, and customers of Customera Studio (customera-studio-2.myshopify.com). We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products

We strive to display our products as accurately as possible. However, colors and details may vary slightly depending on your screen settings. All products are subject to availability. We reserve the right to discontinue any product at any time.

3. Orders & Pricing

All prices are listed in EUR and include applicable taxes unless stated otherwise. We reserve the right to modify prices at any time. An order is confirmed only after you receive an order confirmation email from us. We reserve the right to cancel or refuse any order at our discretion.

4. Payment

We accept credit cards, debit cards, Klarna, and other available payment methods at checkout. All payments are processed securely. By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.

5. Shipping & Delivery

We aim to dispatch orders within 1–3 business days. Delivery times vary depending on the destination. We are not responsible for delays caused by shipping carriers or customs. Risk of loss and title for items pass to you upon delivery.

6. Returns & Refunds

You have the right to return items within 14 days of receipt, provided they are unused, in original condition, and in their original packaging. To initiate a return, please contact us at info@customera-studio.com. Refunds will be processed to the original payment method within 5–10 business days after we receive the returned item.

7. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Customera Studio and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

Customera Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the order in question.

9. Privacy

We are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect, use, and store your information.

10. Governing Law

These Terms and Conditions are governed by the laws of Austria. Any disputes shall be subject to the exclusive jurisdiction of the courts of Austria.

11. Contact

If you have any questions regarding these Terms and Conditions, please contact us at:
Email: info@customera-studio.com